Restructures and job cuts are back in the headlines across New Zealand. Woolworths is moving around 130 customer-care roles to Australia, ANZ has been reviewing more than 100 IT roles, and Stats NZ recorded unemployment at 5.6% in the June 2026 quarter.
When restructures start doing the rounds at work, plenty of people pull out their insurance folder assuming their income protection policy will pay the mortgage if their role is disestablished. In almost every case, standard income protection won't pay a cent for redundancy unless you specifically added a redundancy benefit when you took out the policy.
Does income protection cover redundancy in NZ?
No, a standard income protection policy only pays out when you can't work because of sickness or an injury (we've written a separate guide on what income protection pays for when ACC won't). AIA New Zealand states on its income protection guide that standard cover is strictly for illness or injury, while redundancy cover is an optional paid add-on.
Because losing your job in a restructure isn't a medical disability, you can't claim on normal income protection or mortgage repayment cover unless that redundancy option is listed on your policy schedule.
How does redundancy cover work?
Several New Zealand insurers let you bolt a redundancy benefit onto an income protection or mortgage repayment policy for an extra premium. If you're made involuntarily redundant from a full-time permanent job, the insurer pays a monthly benefit for up to six months while you look for work.
Every insurer writes the rules slightly differently, so the policy wording matters. Here are two current New Zealand examples:
- AIA Living Redundancy Benefit: Pays a monthly benefit for up to six months if you're made involuntarily redundant. Payments stop as soon as you return to work, and the payout is reduced if you're receiving any other mortgage or income protection redundancy benefit for the same job loss.
- Chubb Life Assurance Extra Redundancy Cover: Can be added to Chubb's Income Cover or Mortgage Repayment Cover. It pays up to $4,000 a month for up to six months after a four-week waiting period, and covers up to two separate redundancy events over the life of the policy.
Six months isn't forever, but if your household mortgage is $3,000 a month, a benefit like that covers $18,000 of repayments while you get back on your feet.
The exclusions that catch people out at claim time
Here's where people get caught out. You can't wait until your manager calls an all-staff meeting about "proposed changes" and then ring an adviser to add redundancy cover that afternoon.
Under AIA's Living Redundancy Benefit wording, for instance, a claim won't be paid if:
- you're made redundant within the first six months after your redundancy cover starts (or is reinstated)
- you haven't been in permanent employment working at least 20 hours a week for the six consecutive months right before your redundancy
- you knew, or ought reasonably to have known, that redundancy or a restructure was pending when you applied for the cover
Insurers also require you to actively look for new work while you're on claim. Fixed-term contracts coming to an end, casual or seasonal work, self-employment, performance dismissals, being employed by a family member, and taking voluntary redundancy are all excluded under standard AIA and Chubb wordings.
The takeaway is simple. Redundancy cover has to be set up at least six months before any whisper of a restructure at your workplace.
Want to check whether your current policy includes a redundancy benefit, or what it would cost to add one? Our insurance advice is fee-free. Book a free 15-minute consultation and we'll check your policy schedule with you.
What if you're made redundant and can't afford your insurance premiums?
When your pay stops, insurance premiums are often one of the first bills people look at cutting. Before you cancel a life, trauma, health or income protection policy to save cash, remember that applying again in a year or two means going through full medical underwriting at an older age. Any health issue you've developed in the meantime can be excluded permanently.
Most major New Zealand insurers build relief options into their policies so you don't have to cancel. Partners Life, for example, offers two options (subject to its terms and conditions):
- Premium Holiday: If you're made redundant, you can apply to pause paying premiums for up to six months while keeping your full insurance cover in force.
- Policy Suspension: You can suspend your policy and premiums for up to 12 months during financial hardship. You aren't covered while the policy is suspended, up until you restart it within the 12 months without new medical questions.
- 6-month rule: Neither option can be used in the first six months of a new policy, or until at least six months of premiums have been paid.
AIA, Chubb Life, Fidelity Life and nib have their own suspension or waiver provisions. Always talk to your adviser before you stop a direct debit.
Does your employer have to pay you redundancy compensation?
A lot of Kiwis assume they'll automatically get four weeks' pay plus two weeks for every year of service if their job goes. In New Zealand, there is no automatic legal right to redundancy pay. Employment New Zealand confirms that an employer only has to pay redundancy compensation if it's written into your employment agreement or negotiated as part of a workplace policy.
If your contract says nothing about redundancy compensation (or explicitly says no compensation is payable), all you're legally entitled to is your notice period and your unused annual leave.
Five things to check while your job is still steady
- Open your policy schedule. Check whether "Redundancy Cover" or "Living Redundancy Benefit" is actually listed alongside your income protection or mortgage repayment cover, or whether you're only insured for illness and injury.
- Read the redundancy clause in your employment contract. Find out today whether you'd get a payout or just four weeks' notice.
- Add up your bare-bones monthly costs. Write down your mortgage or rent, rates, power, groceries and insurance. If things get tight, talk to an adviser early about ways to restructure your mortgage long before you're forced to look at KiwiSaver hardship withdrawals.
- Check your waiting period and cash buffer. Even if you have redundancy cover, there's usually a four-week stand-down after your final pay before the first monthly benefit lands.
- Don't cancel existing cover in a rush. Ask your adviser about a premium holiday or policy suspension first.
How we can help
Our licensed advisers can review your income protection and mortgage repayment policies, tell you in plain English what they do and don't pay for, and compare redundancy cover options across New Zealand's main insurers. And if you're already going through a restructure, we can check what premium holiday or suspension options sit inside your existing policies. Our insurance advice is fee-free.
Check your policy before a restructure lands in your inbox
Because of the six-month stand-down rule, redundancy cover only works if you sort it out while work is calm. A quick 15-minute check now will tell you exactly where you stand.
Want us to check whether your current cover includes redundancy and what your options look like?
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Sources
- AIA New Zealand, Income Protection page and Living Redundancy Benefit policy wording
- Chubb Life Assurance NZ, Assurance Extra Redundancy Cover brochure and wording
- Partners Life, Premium Holiday and Policy Suspension terms and conditions
- Employment New Zealand, Redundancy rights and notice periods
- Stats NZ, Labour market statistics: June 2026 quarter
General Information Disclaimer
The information in this article is general in nature and is not intended to be personalised financial advice. It does not take into account your individual goals, financial situation, needs, or circumstances.
Any examples, figures, rates, or scenarios are for illustrative purposes only and may change over time.
Before making any financial decision, you should consider whether the information is appropriate for your circumstances and, where appropriate, seek personalised advice from a licensed financial adviser.
Never cancel existing cover until new cover is in force.
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